Effective Date: June 2024
Last Updated: November 18th 2024
Introduction
Monarch Surplus Recovery L.L.C. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, monarchsurplusrecovery.com, or interact with our services.
Information We Collect
- Personal Information:
- Name, email address, phone number, and mailing address provided during inquiries or service requests.
- Documents or details necessary for processing surplus recovery claims.
- Non-Personal Information:
- Browser type, IP address, pages visited, and other technical data collected via cookies and analytics tools.
- Sensitive Information:
- Details related to tax deed, tax lien, or foreclosure cases. We only use this information for claim recovery purposes.
How We Use Your Information
- To process and manage your surplus recovery claims.
- To communicate updates, respond to inquiries, or send important notices.
- To improve our website, services, and user experience.
- To comply with legal requirements or protect against fraudulent activity.
Sharing Your Information
We do not sell or share your personal information with third parties except:
- When required to process claims (e.g., sharing information with government agencies).
- When legally obligated by courts or regulatory authorities.
- To trusted service providers assisting us with document processing or website management, under strict confidentiality agreements.
Your Privacy Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal limitations).
- Opt out of email marketing or automated messages.
For requests, email us at info@monarchsurplusrecovery.com.
Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website performance. You can adjust your browser settings to disable cookies, but some features of the website may not function properly.
Data Security
We use industry-standard encryption and secure data storage methods to protect your information from unauthorized access, disclosure, or misuse.
Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website. We encourage you to review it periodically.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: info@monarchsurplusrecovery.com
- Mail: Monarch Surplus Recovery L.L.C.: 3375 Port Chicago Hwy Ste 15 Unit #1073 Concord, CA 94520
